Refund Policy
By using or purchasing on the Dog Duchess website you “the user” acknowledge that The Dog Duchess - Dog Cakes, Dog Treats, Dog Meals & Dog Accessories purchased from the Dog Duchess store cannot be returned, exchanged or refunded once purchased, you the “user” will be held responsible for ensuring that the accessory size(s) ordered are correct by following our descriptions provided and/or size charts for you and your pet and the food item(s) ordered are correct by following our descriptions provided and/or size charts and quantities ordered are correct and suitable for your pet and your pets health.
The Dog Duchess cannot change, return, exchange or refund any items once purchased due to wrong information and/or miss spelt information given to us by you the “user”.
The use of the word used “Non-refundable” refers to - (especially of a sum of money paid) not repayable or returnable in any circumstances.